Frequently Asked Questions
Answers to the most common questions about the Geospatial Academy platform
How do I start learning on the platform?
Create an account via «Create account», then browse «Courses» or «Geospatial Tracks», choose a program and enroll. If the course is free, access is activated immediately; if paid, you will be directed to payment steps.
Are courses free or paid?
Some courses are free and others are paid. Each course page shows the details and how to enroll.
How do I access my courses after enrolling?
From «Dashboard» or the menu via «My courses» you can see all enrolled programs and continue learning and track progress.
What are live lectures and how do I attend?
Live lectures are real-time sessions with an instructor. They appear under «Live lectures» and «My sessions». At session time click «Join» to enter the virtual room.
How do I get my certificate?
After completing course requirements (lessons and assessments) you become eligible for a completion certificate. You can download it from the course page or the dashboard.
Who do I contact for support?
You can use the «Help Center», the «Contact» page, or email: care@geosa.gov.sa for user support.